Business Acceleration Blog

Thoughts control YOUR Profits!

The biggest challenge for most business owners and entrepreneurs achieving huge success is the way that they THINK!

It can be such simple things yet we are not aware of what we are truly saying and attracting into our businesses.

Here are a few key statements I hear frequently:

1. I hate problem clients.

2. I will never be a multi-million dollar business.

3. I don’t like answering the phone because it may be a client with a problem or complaint.

4. The economy is so tough right now!

5. I hate making cold calls!

This is just a few of the key ones that I hear.

Is it not shocking? What we put out there in our businesses is what we get back.

How we look at things is also always very important.

“A problem client” is an opportunity tom learn and do things better, we should be eager to speak with them and be thanking them for assisting us with making our businesses better.

Have you ever thought about what you are saying in your business?

I would recommend being AWARE today of what you are saying and examine what the LEARNING experiences are in every situation… because what you are saying is showing up, and the only reason why is because that is what you are asking for!

Instead of looking at things as BAD or WRONG look at them as LEARNING opportunities and have fun seeing the POSITIVE in every situation, as there is huge positive… you just have to see it and often it’s the way we look at things!

What is your business MINDSET? I can tell you one thing, it equals the RESULTS you are getting right now!


you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.

Business Owners are Addicts!

Are you addicted to your business?

I was watching Dragon’s Den a few weeks back and loved the comment from Kevin O’Leary saying that Business Owners are like addicts. They are so addicted to their business that they cannot see the wood for the trees. The lady on the show was from Vancouver and had invested over $800K of her own and parents money into a business that had not made money for over 5 years.

He said “STOP, you are killing yourself!” As much as he asked her to stop she defended her position and kept explaining why she kept doing what she was doing!

I meet many business owners who are exactly the same way: they have no plan, are financially maxed out and addicted to their situation.

In fact, many would be better off getting a job as they would make more money and not be putting their families at risk. Yes, take risk but know when to stop or else you will go down the slippery path of becoming an addict… you may even be an addict already!

What you do next after reading this is important… you can start to defend and explain why you are where you are at, yet you have to remember that you have to realize that when your family starts to seriously suffer you need to acknowledge you have a problem and get some rehab!

The #1 reason why businesses fail is because of Stubborn Pride! Get help and be the 1% of businesses that celebrate their 5 birthdays and are highly profitable.


you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.

Loyalty Program

Make Your Mark Loyalty Program

We created the Make Your Mark  Loyalty Program as a way of saying “Thank You!” for continuing your educational process with us. As part of this we like to reward you with loyalty gifts.

If you, as our graduate, wish to re-take a course that you have already completed:

Re-attend and receive a discount of 50% off of the current course price at anytime you wish to book yourself in for the refresher – remember our courses are continually enhanced for your benefit.

Graduates who continue their journey through Make Your Mark’s various courses:

Graduate any 3 of our paid courses and receive a beautiful business card holder and pen.

Graduate any 6 of our paid courses and receive a set of engraved affirmation glass coasters.

Graduate any 9 of our paid courses and receive a leather embossed portfolio and a beautiful Pinnacle trophy.

*Graduates are only eligible to receive rewards if the courses they have taken are different.

We thank you for your continued loyalty.

We implemented this program as of September 1, 2010. It is retroactive, therefore if we have missed you in the shuffle we apologize sincerely and ask that you please contact our office to receive the gifts that you are eligible for!

We also challenge YOU to be the first graduate ever to receive the Make Your Mark “Pinnacle of Success” Award!

In fact, the first person to achieve this will have the award named after them!

Knowledge Action Profit

Make Your Mark


you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.

Ambassador Program

Make Your Mark Ambassador Program

We have created the Ambassador Program as a way of thanking you for spreading the word about Make Your Mark.

We wish to acknowledge you for taking the time to tell your family, friends and associates about us and what we have to offer!

What you have to do:

Sign up as an ambassador TODAY!

Simply speak with a member of the MYM team.

Refer your family, friends and business colleagues to our FREE Introductory Evening Seminars.

We will provide you with tickets stamped with your own ambassador number, that you can distribute to qualified guests that they bring to the event of their choice.

Provide us with feedback you have on the program as we greatly appreciate hearing back from you! social@mymsuccess.com

What you will receive:

For each qualified referred guest who attends our introductory evening seminar, YOU will receive $20.

And

For each qualified referred guest who registers for and attends one of our regular price Make Your Mark seminars, your $20 dollars you received for their attendance will increase to $50.

Knowledge Action Profit


you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.

Active Listening – Building Relationships By Listening

At Make Your Mark, our main belief is business should not simply just be business at face value, but instead it should be “Business With Soul”. This, naturally evokes the concept of really caring for all of your clients and prospects, offering value and attentiveness when listening to the important things that they have to say.

We must remember, by actively listening, you do yourself a favour by taking in all of the details and information that allows you to customize your delivery and unique approach to that client down the road. Take notes when actively listening to your clients and prospects, and when you come back to them with even the smallest detail that they have shared with you, you will blow them away. You will be building a relationship, thus, you will be building your business.

So, to actively listen – these things are needed:

Positive encouragement

To listen actively, you should help the other person to speak by using attentive body language, focused eyes and encouraging words. Especially when they are uncertain, supporting them with nods, ‘yeses’ and eyebrows raised in anticipation can be very effective.

Sometimes encouragement is best with silent attention, given them space in which to find the word they need, quietly sitting through the pauses. If they are emotional, accept their emotional state without criticism and without saying ‘please don’t cry’ when we really mean ‘please don’t upset me’. If someone is moved to tears, one of the most powerful things you can do is to allow them to cry.

Attentive listening

In attentive listening you pay obvious attention to the other person so they can see that you are interested in what they have to say.

DO NOT glance at your phone. You may think that this is subtle, and for some even a passive habit, but it tells the other party that they are NOT as important as whoever is messaging or calling on the other end. Yes, smartphones are more widely accepted than they were before, but in a meeting, be there, don’t look stupid by looking at your smartphone.

Total listening

Rogers and Farson (1979) describe active listening as ‘an important way to bring about changes in people.’ They recommend three activities:

  • Listen for total meaning: Listen both for content and also for the underlying emotions.
  • Respond to feelings: Sometimes the real message is in the emotion rather than the surface content. In such cases, you should respond to the emotional message.
  • Note all the cues: Not all communication is verbal, so watch for the non-verbal messages.

Reflecting

When you reflect what you hear back to the other person, you are demonstrating that you have heard what they have said. Sometimes rewording their statements before answering or diving into your take on the topic solidifies you are right with them.

Reflection, AFTER the meeting is also very important. If you can close all your deals on the first meeting and then never have to worry about that person ever again, then good for you. For the rest of the population, go over the notes you have taken from that conversation. Use this valuable information for follow up, and creating a customized and unique proposition for your client.

Demonstrate respect

Although it is most difficult to convince someone that you respect him by telling him so, you are much more likely to get this message across by really behaving that way…Listening does this most effectively’.

If you would like more information on active listening or other tactics that will help you increase your sales and conversions, get in touch with us today!

social@mymsuccess.com

Make Your Mark Training and Consulting


you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.